Refund policy

HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?

Our products are not eligible for Return or Exchange

WHAT SHOULD I DO IF I RECEIVE A DAMAGED, DEFECTIVE, OR INCORRECT PRODUCT?

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of receiving your order. Ensure you include an unboxing video and pictures of the product along with the original packaging. Email us at connect@indraaz.com, and we will resolve the issue promptly.

For failed online transactions, refunds are automatically processed to the source account in 7 working days.

 

Cancellation policy

Once an order is placed, it cannot be cancelled. However, shipping details can be updated within one hour of placing the order. For any changes or updates, please reach out to us on WhatsApp at +91 7068114030.